? Do you know what “physical damage” means when you look at your roof or your living room carpet after a storm?
What Is The Definition Of Physical Damage?
Physical damage means harm to your property that you can see or touch. You can point to a broken window, a hole in the roof, or a soaked floor. You can take a photo. You can touch it. Your insurance values physical damage because it shows loss that you can prove.
You will learn simple definitions. You will see examples. You will see how a public adjuster helps you. You will read about Florida rules and common problems. You will learn steps you can take right away.
Why This Definition Matters to You
You pay insurance to fix real things that break. Your policy covers some physical damage. Your policy does not cover other things. You must know the difference. You must tell your insurer the right facts. You must show the right proof.
When you call a public adjuster, you get help that focuses on the damage that matters. Otero Property Adjusting & Appraisals in Pensacola, FL helps you prove the damage. They inspect your home for free. They work for you. They only get paid when you get paid.
Simple Definition in One Line
Physical damage is visible harm to your property that reduces its value or use. You can photograph the harm. You can measure it. You can list what is broken.
Types of Physical Damage
You will see many kinds of physical damage. Each kind matters for your claim. The table below shows common kinds, what they mean, and a quick example.
| Type of Damage | What It Means | Example |
|---|---|---|
| Wind damage | Wind breaks or moves parts of your property | Shingles blown off roof |
| Hail damage | Hail dents or cracks surfaces | Dented metal roof, broken skylight |
| Water damage (sudden) | Water enters suddenly from a covered event | Pipe bursts and floods kitchen |
| Water damage (gradual) | Water causes slow harm over time | Slow roof leak causing rot |
| Fire damage | Flames or smoke harm structure or contents | Kitchen fire burns cabinets |
| Impact damage | Object hits your property | Tree limb breaks window |
| Vandalism | Intentional damage by a person | Spray paint, broken door |
| Mold (from covered loss) | Mold grows because of covered water damage | Mold after a burst pipe |
| Sinkhole/subsidence | Ground movement harms foundation | Foundation cracks and sinks |
Sudden vs. Gradual Damage
You must know this key difference. Insurers often cover sudden damage. They often deny gradual damage. You must prove a sudden event caused the harm.
- Sudden damage happens fast. You can point to a time. You can show photos before and after.
- Gradual damage builds slowly. It may show over months or years. Insurers often treat this as maintenance issue.
You should act fast if you see sudden damage. You should document it before repairs change the scene.
How Insurance Policies Define Physical Damage
Policies use clear words. They list covered perils and exclusions. You should read your policy to know what counts. You should find the “perils” list. The list tells you which events cause covered physical damage.
Common covered perils:
- Windstorm
- Hail
- Fire
- Vandalism
- Explosion
- Aircraft or vehicle impact
- Burst pipes
- Theft-related damage
Common exclusions:
- Flood damage (often separate policy)
- Earth movement unless you bought sinkhole coverage
- Wear and tear
- Neglect or poor maintenance
If you live in Florida, storms matter a lot. You should know if your policy has hurricane deductible language. You should know if windstorm is included.
What Counts as Physical Damage for Your Home
You will want to list what counts. Here are clear items that often qualify:
- Roof damage (missing shingles, holes)
- Broken windows and doors
- Soggy drywall and floors after a burst pipe
- Burned cabinets after a small kitchen fire
- Damaged HVAC unit after wind or hail
- Water stains and mold after a covered leak
- Damaged personal property (furniture, electronics) from a covered event
Your insurer will ask for proof. You should show photos, dates, repair estimates, and receipts.
What Does Not Count as Physical Damage
You will lose time and money if you do not know exclusions. The table below helps you see common things that do not count.
| Not Covered | Why Insurer Denies It | What You Should Do |
|---|---|---|
| Wear and tear | It happens over time | Maintain your home. Show recent inspections if you did them. |
| Neglect | You did not fix small problems | Show repairs and maintenance records if you tried to fix it. |
| Flood damage | Flood is separate policy | Buy flood insurance or file flood claim if you have it. |
| Construction defects | Builder error, not a covered loss | Contact builder or warranty provider. |
| Insect or rodent damage | It is considered maintenance | Show pest control records. |
| Mold from long-term leak | Insurer may call it excluded | Prove a covered event caused the mold if you can. |
If you live in Florida, flood is a common exclusion. You will need separate flood coverage from the National Flood Insurance Program or private flood plans.
How to Show Physical Damage: Simple Proof
You must prove damage. Proof is simple if you follow steps.
- Take photos and videos. Show the damage from many angles.
- Date stamp or show calendar. Show when you saw the damage.
- Save damaged items if you can. Keep what the insurer may want to inspect.
- Get repair estimates. Use local contractors or a public adjuster.
- Keep receipts for temporary repairs. Keep contractor invoices.
If you call Otero Property Adjusting & Appraisals, they will inspect and document for you. Their initial inspection is free. They know how insurers view proof.
The Role of a Public Adjuster
You may ask, what does a public adjuster do? A public adjuster works for you. They do not work for the insurance company. They review your policy. They inspect your damage. They document loss. They write proof and estimates. They negotiate with the insurer for fair payment.
You gain several benefits:
- You get an expert who knows the language of insurers.
- You get a negotiator who seeks all covered damage.
- You get help with paperwork and timelines.
Otero Property Adjusting & Appraisals serves Florida homeowners. They negotiate with carriers so you do not have to fight the claim alone. Their office is at 3105 W Michigan Ave, Pensacola, FL 32526. Call (850) 285-0405 or visit https://oteroadjusting.com/.
How a Public Adjuster Proves Physical Damage
A public adjuster follows steps. They gather evidence. They make a claim package.
- Inspect the site. They take photos and notes.
- Compare pre-loss condition to post-loss condition.
- Identify all damaged items. They list structure and contents.
- Estimate repair costs. They use local pricing and industry software.
- Prepare a claim file. They include photos, estimates, and forms.
- Negotiate with insurance. They present the full claim and ask for payment.
You will save time and stress. You will likely get a higher settlement than you would alone.
Steps You Should Take Right After You See Physical Damage
You should act calmly and quickly. Use simple steps:
- Ensure safety. If you have hazards, leave and call for help.
- Stop additional damage if you can. Tarp a roof, turn off water, shut off gas.
- Document the damage with photos and video.
- Call your insurer to report the claim.
- Call a public adjuster if you want help.
- Keep receipts for emergency repairs.
- Do not throw out damaged items until told by adjuster or insurer.
- Record names and phone numbers of people who inspect your home.
Otero offers a free initial inspection. You can meet with them and get clear next steps.
Temporary Repairs: What You Should Do and Why
Insurers often expect you to protect your property after a loss. You should make temporary repairs. You should save receipts for these repairs.
Temporary repairs can include:
- Putting a tarp over a roof opening
- Boarding up broken windows
- Pumping water out of flooded rooms
- Securing doors after vandalism
These actions limit further damage. They also show the insurer you acted reasonably. You do not need to make full repairs before the adjuster documents the damage. Do not sign away your rights by accepting a small payment to do repairs without full documentation.
Estimating Physical Damage: How Adjusters Value Loss
Adjusters use clear methods to value damage. The goal is to make you whole under the policy terms. Two common values appear:
- Actual Cash Value (ACV): This pays current value after depreciation.
- Replacement Cost Value (RCV): This pays to replace the item at today’s price before depreciation.
You should check your policy to see which applies. Many homeowners have RCV for the dwelling if they meet requirements. You may get ACV for older items unless you meet replacement rules.
A public adjuster will show the insurer why certain items need RCV or why depreciation should not be too high. You will get a clear estimate.
Common Mistakes Homeowners Make
You will avoid problems if you know the common mistakes.
- Waiting too long to report the claim.
- Not documenting the damage well.
- Throwing away damaged items before inspection.
- Accepting the first offer without proof.
- Trying to handle the claim alone when the loss is large.
- Signing a full release before repairs are complete.
If you want help, call Otero. They will guide you and protect your rights.
Florida-Specific Considerations
Florida has unique issues. You should know them.
- Hurricanes bring wind and water damage. Wind coverage and hurricane deductibles can apply.
- Flood is often excluded. You may need separate flood insurance.
- High winds can cause both wind and water damage. You must show what damaged your home.
- Mold often follows water damage. Insurers handle mold differently. You must show a covered water event first.
- Contractor availability can affect repair timelines. You may face delays after a large storm.
Otero knows Florida rules and local carriers. They help homeowners across Florida to get fair settlements.
Hurricane Damage vs. Flood Damage
You will see both terms after a storm. They are not the same.
- Hurricane damage covers wind and rain that enters via wind damage. Your homeowner policy may pay for this.
- Flood damage comes from water rising from outside into your home. Flood is usually a separate policy.
You must file the right claim. If you file a flood claim instead of a homeowner claim, you may delay payment. Talk to a public adjuster if you are unsure. Otero can tell you which claim to file.
Mold and Physical Damage
Mold grows when water sits too long. Insurers often cover mold if a covered event caused the water. Insurers often deny mold that grew from slow leaks you did not fix.
You should document:
- When you first saw wetness.
- When you tried to fix it.
- Any contractor notes.
A public adjuster can help you prove the link between a covered event and mold.
How Long Do You Have to File a Claim?
Policy deadlines vary. You should read your policy. You should act quickly anyway. If you wait, you may lose rights.
Common time limits:
- Prompt notice requirement: give notice “as soon as practicable.”
- Proof of loss deadlines: sometimes 60 to 180 days.
- Suit filing deadline: often in the number of years allowed in your state (check your policy).
In Florida, you also should note hurricane seasons and declared emergencies. Call a public adjuster early. Otero offers free inspections and can tell you deadlines.
The Claim Process, Step by Step
The table below shows a simple claim flow.
| Step | What You Do | What Adjuster Does |
|---|---|---|
| 1. Report loss | Call insurer and state the damage | Receive claim and assign company adjuster |
| 2. Document | Take photos, save items, do temporary repairs | Inspect with you, document damage |
| 3. Hire PA (optional) | Contact a public adjuster like Otero | PA inspects, prepares claim packet |
| 4. Submit proof | Provide photos, estimates, receipts | PA or you submit a full claim file |
| 5. Negotiation | Discuss settlement options | PA negotiates with insurer |
| 6. Payment | Insurer issues payment | PA helps with final accounting, gets paid when you are paid |
You should know that a public adjuster charges a fee. Otero only gets paid when you get paid. Their fee comes from your final recovery.
Common Questions About Physical Damage
You likely have simple questions. Here are direct answers.
- Can I file if my roof leaks slowly for years? Probably not for prior leaks. If a sudden event caused the newest leak, you may have a claim.
- Is wind damage always covered? Often yes, if your policy includes wind. Check for hurricane deductibles.
- Does mold count? Mold counts if a covered event caused it.
- What about flood? Flood usually needs a separate policy.
- Should I hire a public adjuster? If your loss is large or the insurer denies parts of your claim, you should consider a public adjuster.
How Otero Property Adjusting & Appraisals Helps You
You will get real help from Otero. They inspect your property. They write clear reports. They negotiate with the insurer. They work across Florida.
Key services:
- Free initial inspection of your damage.
- Public adjuster representation for homeowners.
- Detailed damage estimates and documentation.
- Negotiation with insurance carriers.
You should call them at (850) 285-0405 or visit https://oteroadjusting.com/. Their office: 3105 W Michigan Ave, Pensacola, FL 32526.
What to Expect When You Hire a Public Adjuster
You will see a clear process.
- You meet them at your home.
- They inspect and document damage.
- They prepare the claim file.
- They negotiate with the insurer.
- They help with settlement and final repair estimates.
You will receive professional help. Otero only gets paid if your claim pays. This aligns their interest with yours.
Documents You Should Keep: A Checklist
You should keep a simple file. The table below shows what to collect.
| Document | Why You Need It |
|---|---|
| Photos and video of damage | Show condition and extent |
| Pre-loss photos of property | Show original condition |
| Policy declarations page | Shows coverages and limits |
| Receipts for repairs or temporary fixes | Show expenses you seek |
| Contractor estimates | Help value repair costs |
| Police or incident reports (if vandalism) | Provide official record |
| Communication notes with insurer | Show dates and promises |
| Loss inventory for contents | Help value personal property |
Give these to your public adjuster. They will use them to build your claim.
How Adjusters Value Personal Property
You will often need a list of your damaged items. Make a simple room-by-room list. Note brand, age, and cost. Take photos of each item.
Insurers may use ACV or RCV. You should know what your policy says. A public adjuster can help value items fairly.
Repair vs. Replace: How Insurers Decide
Insurers evaluate whether to repair or replace. They consider:
- Cost to repair vs. replace
- Age and condition before loss
- Safety and building code requirements
You can ask for replacement when repair leaves the home unsafe or mismatched. A public adjuster can argue for replacement when it makes sense.
When the Insurer Denies Your Claim
You should not panic. Follow steps:
- Read the denial letter. It must state a reason.
- Gather documents that show the loss was covered.
- Ask for a copy of the insurer’s inspection report.
- Consider hiring a public adjuster.
- File an appeal or request mediation if needed.
- Contact the Florida Office of Insurance Regulation if the denial seems unfair.
A public adjuster can handle the appeal and negotiate for payment.
Working with Contractors After Damage
You will hire contractors for repairs. Choose licensed, local contractors. Ask for written estimates. Ask for proof of insurance.
Avoid contractors who ask for full payment up front. Keep receipts. Save contractor photos and plans for your claim.
Pricing and Fees for Public Adjusters
Public adjusters charge a fee, often a percentage of the recovery. The fee varies by state and company. Otero works on a contingency basis. They only get paid when you get paid. This reduces your risk.
Ask for a written contract. The contract should show the fee, services, and timeline.
How to Spot Low-Quality Adjusters or Contractors
You should watch for warning signs:
- They pressure you to sign immediately.
- They ask you to waive rights or sign blank forms.
- They lack a physical office or clear contact info.
- They promise unrealistic recoveries.
- They refuse to provide a written contract.
Otero is based in Pensacola and serves Florida. You can visit the office at 3105 W Michigan Ave, Pensacola, FL 32526. You can call (850) 285-0405.
Timing and How Long the Claim Will Take
Claim timing depends on damage size and carrier backlog. After a major storm, adjusters and contractors get busy. You should expect delays. You should still document everything.
Typical timeline:
- Initial notice: within days
- Insurer inspection: within days to weeks
- Negotiation and payment: weeks to months, longer after big storms
A public adjuster can speed documentation and negotiation.
How Much Will the Insurer Pay?
The insurer pays based on your policy and proof. They will pay for covered damage up to limits minus deductible. The insurer may pay ACV or RCV.
A public adjuster helps you get the full amount your policy allows.
Real Example: Wind Damage to Roof (Simple Story)
Imagine a heavy wind removes shingles from your roof. Rain enters your attic. You see a wet ceiling. You take photos. You call your insurer. You call Otero.
Otero inspects. They document holes and wet insulation. They list roof damage, attic damage, and interior damage. They prepare estimates for total repair and contents replacement.
Your insurer pays for roof replacement and fixes inside. You get a larger recovery than the initial offer. You only pay Otero when you get your settlement.
Frequently Asked Questions
Q: Will I pay out of pocket for the public adjuster?
A: Usually no. Otero works on contingency. They only get paid if you get paid.
Q: Do I need a public adjuster for small claims?
A: For minor claims, you may handle it alone. For larger claims or denied claims, a public adjuster helps.
Q: Can a public adjuster file the claim for me?
A: Yes. They can prepare and submit the claim and negotiate on your behalf.
Q: Will my premiums go up if I file a claim?
A: It depends on your insurer and your claims history. A public adjuster can advise based on your situation.
Checklist: What To Do Now If You See Physical Damage
- Ensure safety first.
- Take many photos and video.
- Call your insurer and report the claim.
- Call a public adjuster for a free inspection.
- Keep receipts for any expenses.
- Save damaged items for inspection.
- Do temporary repairs to prevent more loss.
Contact Otero Property Adjusting & Appraisals for a free inspection. Office: 3105 W Michigan Ave, Pensacola, FL 32526. Phone: (850) 285-0405. Website: https://oteroadjusting.com/.
Final Notes and Practical Tips
You should treat physical damage as a fact-based issue. You should keep clear evidence. You should act quickly. You should talk to a public adjuster if the loss is big or complex.
You will find that clear photos and simple lists make a big difference. You will see that a public adjuster helps you speak the insurer’s language.
Otero Property Adjusting & Appraisals helps homeowners across Florida. They provide free initial inspections. They advocate for you when insurers undervalue your loss. If you want help, call (850) 285-0405 or visit https://oteroadjusting.com/. Their office is at 3105 W Michigan Ave, Pensacola, FL 32526.
You will face damage with a plan. You will document things simply. You will protect your home and get the payment you deserve. If you want help, ask a local public adjuster to inspect your home today.


