Public Adjuster in Pensacola, FL
A & F2025-02-04 As Public Adjusters go there are many, unfortunately, over the years I’ve had to use many, but these guys just stand out way above all the rest! David is so professional, and full of knowledge, aggressive, but very informative and understands the process and exactly what he is doing. If you’re looking for a solid Public Adjuster to assist youwith your claim, he’s the guy! Pam Ruckman2024-12-04 December 4, 2024 First, for anyone that needs an advocate between you and the insurance company, I can CONFIDENTLY and COMPLETELY recommend David Otera. I had a slab leak in my home in Auggust 2022. I did not know anything about a public adjuster at that time and just dealt with the insurance company myself. What a nightmare!! There were 8 rooms that had damage as a result of this leak. The insurance adjuster came in and took some pictures and some measurements. I was requested to send in several estimates for repairs needed, which I did. Then I was told that the “check was in the mail” and that based on the guidelines the insurance company had this is what the sent. And if I had anything further to add to send it in and they would take a look at it. So, after several months I finally got the major things replaced and was able to start reorganizing things. Then, in January of 2024, it happened again. Two tmes. That makes 3 times in the same place. Here we go again with the insurance routine. And after the 3rd time the insurance adjuster did not come out again and look at the further damages. Space will not permit me to tell all the trauma and stress I went through in dealing with these situations. Just to say that I felt overwhelmed and frustrated is putting it mildly. When faced with take what money they give you and put a bandaid on the problem or fix the problem ON MY OWN so I don’t have to go through this again, was a hard decision as I am a widow on a fixed income. My son recommended for me to check with a public adjuster, so I looked for someone in my area to contat. I know that God still answers prayer because He lead me to David Otera! I was hesitant at first as I didn’t know anything about a public/propert adjuster, but from the first phone conversation with him, I could tell that he genuinely cared about the problems I was going through and from the first meeting I felt he was someone I could TRUST to help me. When he came out to look at the situation and listen to all the history of the incients, he made me feel like I was a real person with a real issue, not just a number. If he was not available when I would call, he ALWAYS called me or texted me back as soon as he could. He answered ANY questions I had and never made me feel like I was asking a stupid question. He knows the insurance ins and outs and he is not intimidated by them when representing his client. He will fight for you! He is an answer to my prayers and I am thankful for all the hours of hard work and care in helping me get a settlement so I could do my repairs right. He is like a dog with a bone - he won’t let go till it’s done! He and his team are the best!! P Ruckman Pensacola Sharon Briggs2024-10-18 David/Otero Property Adjusting & Appraisals was very knowledgeable, timely, and had great attention to detail! He worked with us through issues of having our homeowners insurance company closing to then restarting a claim with the state of Florida insurance. After several months, he was able to get all of our repairs addressed and compensated! His communication was right on point and his support office staff was super friendly and very competent. If we ever have the misfortune of needing assistance with another claim to our homeowners insurance policy, we will be calling him first rather than even trying to work with it ourselves. Celeste Sepulveda2024-10-06 Working with Otero Property Adjusting & Appraisal was a game-changer for us. When our property was damaged, we felt completely lost in the complexities of dealing with the insurance company. Thankfully, David took the reins and made the entire process smooth and stress-free. Their attention to detail was remarkable, and they made sure nothing was overlooked when assessing the damages. What really stood out was their ability to advocate for us—fighting to make sure we received a fair settlement that truly reflected the extent of our losses. They kept us updated consistently and were always available to clarify any concerns. We wouldn’t have reached the successful outcome we did without their expertise and persistence. If you want someone reliable, knowledgeable, and who genuinely cares about getting you the best result, I wholeheartedly recommend Otero Property Adjusting & Appraisal. Brock Magaro2024-09-25 I don’t know how he does it. But David works magic, he was able to settle my aunt’s claim for 3x what was offered by the insurance company. If you’re not looking to have Otero Public Adjusting as your representation for your insurance claim, then you’re looking in the wrong place. Mike Paone2024-09-16 When the insurance company wasn't acting in good faith and honoring their contractual obligations after hurricane Sally I called on Otero and his team to assist. They hit the ground running, understand the process very well, communicated everything so we always knew what was going on, and got us what was needed to restore our home to the pre-storm conditions. Since then I have referred many of my clients in desperate need to Otero, and have worked on many restorations he helped folks out with. If you need someone to assist with your insurance claims Otero Property Adjusting & Appraisals is your best bet!! You'll have piece of mind knowing the job is getting done, and in the end you'll get what you need to restore your property, Logan Lee2024-09-04 Otero Public Adjusting is the team you need when your home insurance company only sees you as a number and not as a person. Otero's team have been working hurricane, fire, flood, and storm claims in the Florida region for many years and have a strong working knowledge of how the claim process works in your favor. From day one Otero will tell you what to expect and help navigate you through the entire claim process. After calling Otero you will have peace of mind knowing that your claim is in good hands.
Why Choose Otero Property Adjusting & Appraisals Inc?
Choosing the right public adjuster can make all the difference in the outcome of your insurance claim. Here’s why Otero Property Adjusting & Appraisals Inc in Pensacola stands out:
- Expertise in Florida Insurance Laws: Our in-depth understanding of Florida’s insurance regulations ensures that your claim is handled in compliance with all legal requirements.
- Personalized Service: We take the time to understand your unique situation, tailoring our approach to meet your specific needs.
- Maximized Settlements: Our extensive experience allows us to accurately assess and document your losses, ensuring you receive the maximum settlement possible.
- No Upfront Fees: We work on a contingency basis, meaning you pay only a percentage of the settlement we secure for you.
- Transparent Process: We keep you informed at every step, providing clear and honest communication throughout the claims process.

Our Comprehensive Services
At Otero Property Adjusting & Appraisals Inc Pensacola, we offer a wide range of services to assist you with various types of insurance claims. Our comprehensive approach ensures that every aspect of your claim is thoroughly addressed.
Residential Claims
Experiencing damage to your home can be stressful. Our residential claim services include:
- Property Damage Assessment: We conduct a detailed inspection of your property to identify all damages.
- Insurance Policy Review: Our team reviews your insurance policy to determine coverage and identify any potential gaps.
- Documentation and Evidence Gathering: We gather all necessary documentation, including photos, videos, and repair estimates, to support your claim.
- Claim Filing and Submission: We handle the entire claim filing process, ensuring all paperwork is accurately completed and submitted.
- Negotiation with Insurance Companies: Our experts negotiate on your behalf to secure a fair and timely settlement.
2. Commercial Claims
Businesses face unique challenges when dealing with insurance claims. Our commercial claim services include:
- Business Interruption Claims: We help you secure compensation for lost income and additional expenses resulting from property damage.
- Equipment and Inventory Claims: Our team ensures that all damaged equipment and inventory are accurately valued and compensated.
- Leasehold Improvements Claims: We assist in recovering costs associated with leasehold improvements affected by damage.
- Comprehensive Loss Documentation: We provide thorough documentation to support all aspects of your commercial claim.
3. Catastrophic Events
In the aftermath of natural disasters such as hurricanes, floods, or tornadoes, Public Adjusters Pensacola is here to help:
- Rapid Response: We prioritize your claim, understanding the urgency of restoring your property after a disaster.
- Extensive Damage Assessment: Our team conducts a comprehensive assessment to capture all damages, including those not immediately visible.
- Coordination with Restoration Services: We work closely with restoration professionals to ensure timely repairs and accurate claim documentation.
- Advocacy for Fair Settlements: We advocate relentlessly to secure the funds needed for complete restoration and recovery.
The Claims Process: How We Work
Understanding the claims process can alleviate stress and uncertainty. Here’s a step-by-step overview of how Otero Property Adjusting & Appraisals Inc in Pensacola assists you:
- Initial Consultation: We begin with a free consultation to understand your situation and explain how we can help.
- Policy Review: Our team reviews your insurance policy to identify coverage details and potential claim opportunities.
- Damage Assessment: We perform a thorough inspection of your property to document all damages.
- Claim Preparation: We compile all necessary documentation, including detailed reports, photos, and repair estimates.
- Filing the Claim: Our experts handle the filing process, ensuring all information is accurately submitted to your insurance company.
- Negotiation: We negotiate with the insurance adjusters to achieve a fair settlement that fully covers your losses.
- Settlement and Closure: Once a settlement is agreed upon, we assist in finalizing the paperwork and ensure you receive your funds promptly.

Testimonials: Success Stories from Pensacola Residents
A & F2025-02-04 As Public Adjusters go there are many, unfortunately, over the years I’ve had to use many, but these guys just stand out way above all the rest! David is so professional, and full of knowledge, aggressive, but very informative and understands the process and exactly what he is doing. If you’re looking for a solid Public Adjuster to assist youwith your claim, he’s the guy! Pam Ruckman2024-12-04 December 4, 2024 First, for anyone that needs an advocate between you and the insurance company, I can CONFIDENTLY and COMPLETELY recommend David Otera. I had a slab leak in my home in Auggust 2022. I did not know anything about a public adjuster at that time and just dealt with the insurance company myself. What a nightmare!! There were 8 rooms that had damage as a result of this leak. The insurance adjuster came in and took some pictures and some measurements. I was requested to send in several estimates for repairs needed, which I did. Then I was told that the “check was in the mail” and that based on the guidelines the insurance company had this is what the sent. And if I had anything further to add to send it in and they would take a look at it. So, after several months I finally got the major things replaced and was able to start reorganizing things. Then, in January of 2024, it happened again. Two tmes. That makes 3 times in the same place. Here we go again with the insurance routine. And after the 3rd time the insurance adjuster did not come out again and look at the further damages. Space will not permit me to tell all the trauma and stress I went through in dealing with these situations. Just to say that I felt overwhelmed and frustrated is putting it mildly. When faced with take what money they give you and put a bandaid on the problem or fix the problem ON MY OWN so I don’t have to go through this again, was a hard decision as I am a widow on a fixed income. My son recommended for me to check with a public adjuster, so I looked for someone in my area to contat. I know that God still answers prayer because He lead me to David Otera! I was hesitant at first as I didn’t know anything about a public/propert adjuster, but from the first phone conversation with him, I could tell that he genuinely cared about the problems I was going through and from the first meeting I felt he was someone I could TRUST to help me. When he came out to look at the situation and listen to all the history of the incients, he made me feel like I was a real person with a real issue, not just a number. If he was not available when I would call, he ALWAYS called me or texted me back as soon as he could. He answered ANY questions I had and never made me feel like I was asking a stupid question. He knows the insurance ins and outs and he is not intimidated by them when representing his client. He will fight for you! He is an answer to my prayers and I am thankful for all the hours of hard work and care in helping me get a settlement so I could do my repairs right. He is like a dog with a bone - he won’t let go till it’s done! He and his team are the best!! P Ruckman Pensacola Sharon Briggs2024-10-18 David/Otero Property Adjusting & Appraisals was very knowledgeable, timely, and had great attention to detail! He worked with us through issues of having our homeowners insurance company closing to then restarting a claim with the state of Florida insurance. After several months, he was able to get all of our repairs addressed and compensated! His communication was right on point and his support office staff was super friendly and very competent. If we ever have the misfortune of needing assistance with another claim to our homeowners insurance policy, we will be calling him first rather than even trying to work with it ourselves. Celeste Sepulveda2024-10-06 Working with Otero Property Adjusting & Appraisal was a game-changer for us. When our property was damaged, we felt completely lost in the complexities of dealing with the insurance company. Thankfully, David took the reins and made the entire process smooth and stress-free. Their attention to detail was remarkable, and they made sure nothing was overlooked when assessing the damages. What really stood out was their ability to advocate for us—fighting to make sure we received a fair settlement that truly reflected the extent of our losses. They kept us updated consistently and were always available to clarify any concerns. We wouldn’t have reached the successful outcome we did without their expertise and persistence. If you want someone reliable, knowledgeable, and who genuinely cares about getting you the best result, I wholeheartedly recommend Otero Property Adjusting & Appraisal. Brock Magaro2024-09-25 I don’t know how he does it. But David works magic, he was able to settle my aunt’s claim for 3x what was offered by the insurance company. If you’re not looking to have Otero Public Adjusting as your representation for your insurance claim, then you’re looking in the wrong place. Mike Paone2024-09-16 When the insurance company wasn't acting in good faith and honoring their contractual obligations after hurricane Sally I called on Otero and his team to assist. They hit the ground running, understand the process very well, communicated everything so we always knew what was going on, and got us what was needed to restore our home to the pre-storm conditions. Since then I have referred many of my clients in desperate need to Otero, and have worked on many restorations he helped folks out with. If you need someone to assist with your insurance claims Otero Property Adjusting & Appraisals is your best bet!! You'll have piece of mind knowing the job is getting done, and in the end you'll get what you need to restore your property, Logan Lee2024-09-04 Otero Public Adjusting is the team you need when your home insurance company only sees you as a number and not as a person. Otero's team have been working hurricane, fire, flood, and storm claims in the Florida region for many years and have a strong working knowledge of how the claim process works in your favor. From day one Otero will tell you what to expect and help navigate you through the entire claim process. After calling Otero you will have peace of mind knowing that your claim is in good hands.
Frequently Asked Questions
1. What is a public adjuster, and how do they differ from insurance adjusters?
A public adjuster represents the policyholder, not the insurance company. While insurance adjusters work for the insurer, public adjusters advocate on behalf of the insured to ensure fair compensation for claims.
2. How much do public adjusters cost?
Public adjusters typically work on a contingency fee basis, meaning they receive a percentage of the settlement amount. This fee structure aligns their interests with yours, as they are incentivized to maximize your settlement.
3. How long does the claims process take with a public adjuster?
The timeline varies depending on the complexity of the claim and the responsiveness of the insurance company. Public Adjusters Pensacola strives to expedite the process, aiming for a timely and fair settlement.
4. Can a public adjuster help with denied claims?
Yes, public adjusters can assist in appealing denied claims by providing additional documentation and advocating for your interests to overturn the denial.
Understanding Your Policy
A thorough understanding of your insurance policy is crucial in the claims process. Our experts at Otero Property Adjusting & Appraisals Inc Pensacola carefully review your policy to ensure all eligible coverages are utilized. Whether it’s property damage, business interruption, or personal liability, we identify and leverage every available benefit to support your claim.
Key Elements We Examine:
- Coverage Limits: Identifying the maximum amounts payable under various sections of the policy.
- Exclusions: Understanding what is not covered to prevent disputes during negotiation.
- Deductibles: Calculating applicable deductibles to determine your out-of-pocket expenses.
- Policy Endorsements: Recognizing any additional coverage or modifications that may affect your claim.
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"As a skilled professional working for Otero Property Adjusting & Appraisals, I have the privilege of assisting clients in navigating the claims process following a fire. Our team of public adjusting experts understands the intricacies of the claims process and works tirelessly to ensure that our clients receive the compensation they deserve. We offer a free, no-obligation inspection to assess the damage and provide an accurate estimate of the cost to repair or rebuild. Our goal is to make the claims process as stress-free as possible for our clients, so they can focus on rebuilding their lives.
The Importance of Documentation
Proper documentation is the backbone of a successful insurance claim. At Otero Property Adjusting & Appraisals Inc, we meticulously gather and organize all necessary evidence to substantiate your claim.
Our Documentation Process Includes:
- Photographs and Videos: Capturing clear visuals of all damages.
- Repair Estimates: Obtaining detailed quotes from reputable contractors.
- Inventory Lists: Cataloging damaged personal property and business assets.
- Official Reports: Securing relevant reports from authorities or experts, such as fire or flood assessments.
Navigating Insurance Negotiations
Negotiating with insurance companies can be daunting, especially when emotions are high. Our experienced public adjusters in Pensacola handle all interactions, ensuring your rights are protected and your interests are prioritized.
Strategies We Employ:
- Clear Communication: We maintain open lines of communication with both you and the insurance adjuster.
- Strong Evidence Presentation: We present comprehensive documentation to support your claim.
- Professional Advocacy: Our team uses negotiation techniques to advocate effectively on your behalf.
- Problem-Solving Approach: We address any disputes or discrepancies proactively to facilitate resolution.
Maximizing Your Settlement
Our goal is to ensure you receive the fullest settlement possible. We achieve this through:
- Detailed Damage Assessments: Identifying all areas of loss to ensure nothing is overlooked.
- Accurate Valuations: Providing precise valuations based on current market rates and replacement costs.
- Inclusive Claims Filing: Submitting all relevant claims, including additional living expenses and temporary accommodations if necessary.
- Follow-Up Support: Continuously monitoring your claim to prevent delays and address any issues promptly.
How We Support You Beyond the Claim
At Otero Property Adjusting & Appraisals Inc Pensacola, our commitment extends beyond securing your settlement. We aim to support you throughout your recovery journey.
Additional Support Services:
- Restoration Coordination: Partnering with trusted contractors to facilitate timely repairs.
- Loss Mitigation Advice: Offering guidance on protecting your property from future damages.
- Financial Counseling: Assisting in understanding and managing your settlement funds effectively.
Emotional Support Resources: Connecting you with local resources to aid in your personal recovery.
Get Started with Otero Property Adjusting & Appraisals Inc Today
Don’t navigate the insurance claims process alone. Let Public Adjusters Pensacola handle the complexities, so you can focus on rebuilding your life. Contact us today for a free consultation and take the first step towards a fair and efficient resolution of your insurance claim.
Call to Action:
- Call Us Now: +1 850-285-0405
- Email Us: contact.opaa@oteroadjusting.com
- Visit Our Office
About Otero Property Adjusting & Appraisals Inc
Otero Property Adjusting & Appraisals Inc is a leading public adjusting firm dedicated to serving the residents and businesses of Pensacola, FL. With years of experience and a team of highly trained professionals, we pride ourselves on delivering exceptional service and achieving outstanding results for our clients. Our mission is to provide reliable, transparent, and effective support during one of life’s most challenging times.
Community Involvement
Otero Property Adjusting & Appraisals Inc is deeply committed to the Pensacola community. We actively participate in local events, support charitable organizations, and strive to make a positive impact in the lives of our neighbors. Our dedication to the community reflects our belief in solidarity and mutual support, especially during challenging times.
Stay Informed with Our Resources
Knowledge is power, especially when dealing with insurance claims. Explore our resource center for valuable information and tips on managing your insurance policies and navigating the claims process.
Testimonials:
A & F2025-02-04 As Public Adjusters go there are many, unfortunately, over the years I’ve had to use many, but these guys just stand out way above all the rest! David is so professional, and full of knowledge, aggressive, but very informative and understands the process and exactly what he is doing. If you’re looking for a solid Public Adjuster to assist youwith your claim, he’s the guy! Pam Ruckman2024-12-04 December 4, 2024 First, for anyone that needs an advocate between you and the insurance company, I can CONFIDENTLY and COMPLETELY recommend David Otera. I had a slab leak in my home in Auggust 2022. I did not know anything about a public adjuster at that time and just dealt with the insurance company myself. What a nightmare!! There were 8 rooms that had damage as a result of this leak. The insurance adjuster came in and took some pictures and some measurements. I was requested to send in several estimates for repairs needed, which I did. Then I was told that the “check was in the mail” and that based on the guidelines the insurance company had this is what the sent. And if I had anything further to add to send it in and they would take a look at it. So, after several months I finally got the major things replaced and was able to start reorganizing things. Then, in January of 2024, it happened again. Two tmes. That makes 3 times in the same place. Here we go again with the insurance routine. And after the 3rd time the insurance adjuster did not come out again and look at the further damages. Space will not permit me to tell all the trauma and stress I went through in dealing with these situations. Just to say that I felt overwhelmed and frustrated is putting it mildly. When faced with take what money they give you and put a bandaid on the problem or fix the problem ON MY OWN so I don’t have to go through this again, was a hard decision as I am a widow on a fixed income. My son recommended for me to check with a public adjuster, so I looked for someone in my area to contat. I know that God still answers prayer because He lead me to David Otera! I was hesitant at first as I didn’t know anything about a public/propert adjuster, but from the first phone conversation with him, I could tell that he genuinely cared about the problems I was going through and from the first meeting I felt he was someone I could TRUST to help me. When he came out to look at the situation and listen to all the history of the incients, he made me feel like I was a real person with a real issue, not just a number. If he was not available when I would call, he ALWAYS called me or texted me back as soon as he could. He answered ANY questions I had and never made me feel like I was asking a stupid question. He knows the insurance ins and outs and he is not intimidated by them when representing his client. He will fight for you! He is an answer to my prayers and I am thankful for all the hours of hard work and care in helping me get a settlement so I could do my repairs right. He is like a dog with a bone - he won’t let go till it’s done! He and his team are the best!! P Ruckman Pensacola Sharon Briggs2024-10-18 David/Otero Property Adjusting & Appraisals was very knowledgeable, timely, and had great attention to detail! He worked with us through issues of having our homeowners insurance company closing to then restarting a claim with the state of Florida insurance. After several months, he was able to get all of our repairs addressed and compensated! His communication was right on point and his support office staff was super friendly and very competent. If we ever have the misfortune of needing assistance with another claim to our homeowners insurance policy, we will be calling him first rather than even trying to work with it ourselves. Celeste Sepulveda2024-10-06 Working with Otero Property Adjusting & Appraisal was a game-changer for us. When our property was damaged, we felt completely lost in the complexities of dealing with the insurance company. Thankfully, David took the reins and made the entire process smooth and stress-free. Their attention to detail was remarkable, and they made sure nothing was overlooked when assessing the damages. What really stood out was their ability to advocate for us—fighting to make sure we received a fair settlement that truly reflected the extent of our losses. They kept us updated consistently and were always available to clarify any concerns. We wouldn’t have reached the successful outcome we did without their expertise and persistence. If you want someone reliable, knowledgeable, and who genuinely cares about getting you the best result, I wholeheartedly recommend Otero Property Adjusting & Appraisal. Brock Magaro2024-09-25 I don’t know how he does it. But David works magic, he was able to settle my aunt’s claim for 3x what was offered by the insurance company. If you’re not looking to have Otero Public Adjusting as your representation for your insurance claim, then you’re looking in the wrong place. Mike Paone2024-09-16 When the insurance company wasn't acting in good faith and honoring their contractual obligations after hurricane Sally I called on Otero and his team to assist. They hit the ground running, understand the process very well, communicated everything so we always knew what was going on, and got us what was needed to restore our home to the pre-storm conditions. Since then I have referred many of my clients in desperate need to Otero, and have worked on many restorations he helped folks out with. If you need someone to assist with your insurance claims Otero Property Adjusting & Appraisals is your best bet!! You'll have piece of mind knowing the job is getting done, and in the end you'll get what you need to restore your property, Logan Lee2024-09-04 Otero Public Adjusting is the team you need when your home insurance company only sees you as a number and not as a person. Otero's team have been working hurricane, fire, flood, and storm claims in the Florida region for many years and have a strong working knowledge of how the claim process works in your favor. From day one Otero will tell you what to expect and help navigate you through the entire claim process. After calling Otero you will have peace of mind knowing that your claim is in good hands.
Contact Us
Ready to take control of your insurance claim? Reach out to Otero Property Adjusting & Appraisals Inc today and let our expert team guide you through every step of the process. We’re here to help you recover, rebuild, and move forward with confidence.
Contact Information:
- Phone: +1 850-285-0405
- Email: contact.opaa@oteroadjusting.com
- Address: 3105 W Michigan Ave, Pensacola, FL 32526, United States
- Business Hours: Monday – Friday: 9 AM – 5 PM | Saturday and Sunday: Closed
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Final Thoughts
Dealing with an insurance claim can be a daunting task, but you don’t have to face it alone. Otero Property Adjusting & Appraisals Inc is dedicated to providing you with the professional support and expertise you need to achieve a successful outcome. Whether you’re dealing with minor property damage or navigating a complex commercial claim, our team is here to assist you every step of the way.
Let us help you turn a challenging situation into a manageable one. Trust Otero Property Adjusting & Appraisals Inc to advocate for your rights and secure the compensation you deserve.